RETURNS, EXCHANGE AND REFUND POLICY

Returns:: Only If You Receive a Damaged Product.

We try to stay accurate to the true colors of our fabrics, however colors of the products may slightly vary due to screen calibrations and photography. At Sacche Dhaage every product that you order undergoes a strict quality check to ensure that you receive accurate measurements and damage free products. It is quite rare that you will receive a damaged or defective product.

However if a customer does receive a defective product then he/she shall get full refund against the returned products. In such a case drop us a mail at sdstudio1807@gmail.com or whats'app us at 9702414394 attaching the photo AND VIDEO of package opening of the defective part of the product. We shall arrange a pick up from your delivery location. In case our delivery partners do not provide pick up service for a given Pin Code, then the customer shall return the package by India speed post, and share a scanned copy of the India Speed Post receipt via email at sdstudio1807@gmail.com. We shall refund you the shipping charges according to the speed post receipt.

NOTE : We only accept returns in case of damaged product for which the customer needs to provide us with a proof picture. 

 

Refunds:: Only If You Receive a Damaged Product.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sdstudio1807@gmail.com.

 

Exchanges:: In case of size exchange customer can raise a request within 24 hours of delivery. In order to get the size exchange customer needs to ship back the garment by Speed Post. We do not provide with PICKUP Facility. The forward shipping charges of the exchanged product (from Sacche Dhaage to customer's place) will be borne by us. Customer has to ship back the garment within 24-48 hours of the delivery, Failing this we wont be able to accept any exchange.

PRODUCTS PURCHASED ON MEGA SALE OFFER ARE NOT VALID FOR EXCHANGE IN SIZE OR COLOR!